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Privacy Policy

At Hexaspace, we place a high priority on safeguarding the privacy of our users. This privacy policy is carefully designed to provide users of our website with essential information about the data we collect during their interactions. We aim to enhance the user experience by ensuring transparency and convenience. Additionally, this privacy policy also informs the user(s) about the usage of the collected information and how it is protected from any breach.

User Limitation

The user(s) are required to consent and commit that they will refrain from altering, replicating, disseminating, displaying, reverse engineering, tampering with software codes, transferring, publishing, or selling any information found on the website. It is strictly prohibited to copy, modify, or post any content (including website information, design UI/UX, or similar elements) from this website for both commercial and non-commercial purposes.

Collection of Information

Personal Information- In this context, the phrase "personal information" refers to any data that can readily identify or facilitate contact with the user(s). This encompasses the following details:

  1. The user(s)' name

  2. Address - either residential or workplace, based on the user(s)' preference

  3. Email address

  4. User(s)' phone number and any records not available in the public domain.

If the website requires users to sign up, we only collect personal information from those user(s) who express interest in the following:

  1. Connecting with Hexaspace's design partners to discuss or plan their desired designs.

  2. Utilizing the services provided by Hexaspace.

  3. Engaging with service partners associated with Hexaspace.

If any personal information is collected from any of the partners, Designer or the website, it may be partially or completely accessible to the user(s) or relevant people who are connected with the company legally. Similarly, if any designer or service partner requires any personal information of a particular user(s) who may have asked for design or any other services, the partner is provided with either partial or complete information on a need-to-know basis.

The personal information provided by the user(s) will be considered as "voluntary disclosure" and must not involve any form of coercion. Hexaspace will not bear any responsibility for the accuracy, negligence, or fraudulent nature of the information shared by the user(s) on the portal, nor will the company be accountable for verifying the authenticity of the personal data provided by the user(s).

Sending or Receiving of Calls, Emails, and Messages

The website offers a chatbot feature that enables user(s) to communicate with our customer support executive for any inquiries or concerns. Additionally, users can make calls to the designer and the company directly through the website. To access these services, some essential personal information will be requested from the user(s). Similarly, when contacting us through our social media handles, information will also be required.

The collected information will be treated as confidential and will only be accessible to the designers and the company on a need-to-know basis. However, for dispute resolution, security purposes, and analytics, the platform may utilize the information.

Data Security

Hexaspace holds no responsibility for verifying the authenticity of any third-party links displayed on the website while the user(s) are browsing. If the user(s) choose to click on any third-party link or advertisement, any data or information disclosure will be entirely at their discretion of the company. However, in the case where the links are associated with Hexaspace in any way, the protection of user(s) data and prevention of any data disclosure or misuse will be the responsibility of the company, i.e., Hexaspace, and its employees.

Revision in the Policy

Hexaspace has the full authority to make changes and revisions to the privacy policy without requiring any consent from the user(s). The brand is not obligated to notify the user(s) prior to implementing any modifications to this policy. However, the user(s) will be informed of the updated privacy policy on the website once the changes have been made. These changes will comply with relevant laws and regulations. To ensure transparency, the date of the last revision to the policy will be clearly stated at the beginning of the document.

Refund Policy

  1. If you have bought a service package but then wish to cancel, you must inform Hexaspace by sending an email to within 24 hours of payment being made. The refund shall come to within a period of 7 days.

  2. If you have bought a package but due to any reason wish to change it, the you must inform Hexaspace via email within 24 hours of payment being made. After this, changes cannot be guaranteed as work on your design idea may have started.

  3. Hexaspace may/ may not offer any Client a full refund depending on the timelines and the decision lies at the company’s discretion. Please email your refund request at

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